Older Waiter ECC systems can gain access to the latest features by upgrading the software in their control boards and touchscreens. The cost for these updates is minimal in order to pay for materials and shipping. There are two ways to perform these updates:

1) RETURN YOUR CONTROL CIRCUIT CARD AND TOUCHSCREEN TO US

When we receive your old unit, we'll do the updates, test your unit, and send it back to you via Priority Mail. This is the safest and easiest way to do the updates. Send us your control module and touchscreen. There's no need to remove the Waiter ECC circuit board from the control module enclosure. We'll install the latest firmware and updates, test the unit and mail it back to you. The $25 covers our cost of packaging and shipping your upgraded unit back to you. We'll send you an e-mail with a return authorization and the address of where to send your units to.

2) PURCHASE NEW CONTROL and microSD CHIPs

We'll send you a new computer chip for the control circuit board and a new microSD memory chip for your touchscreen. This process requires you to disassemble / reassemble the control circuit board and touchscreen. You'll need to remove the case from the touchscreen to replace the microSD card. Then swap out the computer chip on the control circuit board. Keep the old parts. The $35 covers the cost of the computer chip, microSD chip, and packaging and shipping to you. CLICK HERE to review the process on how to install these upgrades.,

IMPORTANT - FLIP SCREEN TO UPSIDE DOWN
Mounting the screen upside down makes installation on some models easier READ HERE. If you also ordered the Wall Mount Plate, it needs to be mounted upside down.

You MUST notify us before ordering if you wish the screen to be flipped upside down.