Complete Plug-and-Play solution. No wiring modifications required
The touchscreen is a low power WiFi access point for the Waiter ECC system components. The control module connects to this access point and they talk back and forth sharing information and control signals. On rare occasion, this connection can Continue reading Display shows LOST CONNECTION
If this is a new installation, then odds are very good you have the wrong kit. Older versions of the Intellitec ECC (Part numbers 00-003XX-XXX) used a 2.2k thermistor for the temperature sensor. Later models (part numbers 00-005XX-XXX and 00-008XX-XXX) Continue reading Front and Rear temperatures very high, like 130 – 140 degrees
YES. As of version 4.3.0, you can tell the system to mark the FRONT or REAR sensor as bad and use the good sensor to control both the FRONT and the REAR units. To mark a sensor as BAD, go Continue reading I have a bad temperature sensor. Can your unit operate with just one temperature sensor
Contact us, we may be able to help walk you through a troubleshooting process, even if you’re still operating with the original Intellitec system. We often tell potential customers that the Waiter ECC system will not repair a faulty A/C Continue reading My A/C unit doesn’t run
When the display shows -99, this is an indication that there’s an error reading the temperature sensor. Verify the configuration screen didn’t get changed. Specifically, look at the “TEMP SOURCE” settings. On very early model Waiter ECCs that have the Continue reading My temperature displays a -99
On occasion, the computer gets confused when it first boots up in a new area, so it’ll show the default Linux desktop screen instead of the Waiter ECC screen. This seems to happen if the unit has been powered down Continue reading My screen shows what appears to be a desert scene when it boots
The blue LED illuminates when the controller isn’t reading one of the temperature sensors. This is more common during initial installation when the installer hasn’t yet configured the temperature sensors. The default configuration for the temperature source is 1 4 Continue reading What is that blue light on the controller circuit card
If the Control Module loses connection with the touch screen, its should re-establish the WiFi connection within 90 seconds. On rare occasion, the operator panel may not be able to reconnect. If this happens, reboot both the operator panel and Continue reading Control module doesn’t connect with operator touch screen.
The touchscreen operator panel should boot directly into the WaiterECC application without the user needing to enter anything. However, on occasion, we’ve seen where the computer will get redirected and ask for the users password. If this happens, simply turn Continue reading Touchscreen asks for password when booting up